Moveon.org is trying to steal my $20 bucks

move-on-obama-31-500x662

Resolved!

I was psyched to see the offer below because, contrary to what I thought my response would be, I was actually very happy that Obama won. I wanted a little keep sake of the times and decided to go with the $20+ donation to get 50 stickers to give to friends and family. Well read below to see what happened.

Here is Shepard Fairey’s site and offer . . .

http://obeygiant.com/headlines/get-your-free-obama-sticker#more-5494

Get Your Free Obama Sticker!

Shepard and Moveon.org have teamed up to mark this moment in American history.

These commemorative stickers mark Barack Obama’s historic victory and were designed by groundbreaking artist Shepard Fairey—the same artist who designed the world-famous, iconic “Hope” poster for Obama.

You can get one sticker for free. For a $3+ donation, we’ll send you 5 stickers. For a $20+ donation, we’ll send 50 stickers. Stickers are 4.5″ x 6″ (about the size of a postcard) and may take 5-7 weeks to arrive.

So after I send in the $20 bucks for the 50 stickers I get this email . . .

Thanks for donating!

Here’s a summary of your order:

50-pack of Shepard Fairey stickers — $20.00 donation

Shepard Fairey sticker donation — $20.00 donation

You’ll be charged a total of $40.00.

Please note that stickers could take between 5 and 7 weeks to arrive.

Thanks again for helping spread our message!

–The MoveOn.org Political Action Team
November 07, 2008

Some how MoveOn.org sees fit to help themselves to my $20 bucks, to which I say, “thanks but no thanks you swindling bunch of fucking thieves!”

I emailed them to try and clear this up and got this response . . .

Dear MoveOn Member,

Thank you for contacting MoveOn — we appreciate hearing from you. Because we receive so much email, we are only able to read the email that comes in through our webform.

We have also created an easy to search database of questions and answers that lets you find information on a wide range of topics. You can read through our frequently asked questions, and/or resend your email through our webform here:

http://www.moveon.org/event/faq/index.html?expand_all=-1&faq_id=45

The webform enables us to efficiently read the thousands of messages we receive every week. Please don’t count on a personal reply, but all mail is read and carefully considered.

Sincerely,
MoveOn.org Support

I emailed them this message through the format provided in the above message . . .

That is very deceptive of you and if you don’t refund my $20 bucks I will tell everyone I can about what you are doing, basically swindling $20 bucks out of people (actually it’s already blogged and I will continue to document the process as it unfolds). From the looks of Fairey’s page you get 50 stickers for a $20+ donation. As far as I am concerned you just stole $20 Dollars from me, I can’t afford that and I am pissed off that you guys would do such a thing.

When I hit send I get this message . . .

An error has occurred.

We’re sorry, an error occurred while processing your request. We’ve dispatched an email to our tech staff, and they will try and resolve this matter as quickly as possible.

Thats real convenient for them wouldn’t you say?

All in all its a cool sticker and to me they are well worth the $20 dollar donation, but if they told me they were gonna gank an extra $20 bucks I would have passed.

Beware! Moveon.org are thieves!

———————————-

 

Resolved!

It looks like I added a contribution on top of the sticker contribution. I honestly don’t see how I could have, but either way, move on responded and resolved the situation. Here is the final message from move on . . .

It looks like you ordered the 50-sticker pack for $20 and then inputted an extra $20 donation on top of that.  That’s why your order total came out as $40.  That’s no problem, though, I’ve refunded your donation and you should see it on your credit card in a few days.
However, please note that we can’t refund part of a transaction, so I had to refund your sticker order as well.  We don’t keep credit card numbers on file, so I can’t put through just the sticker order again for you.  If you’d still like stickers, you can order them again at:

http://pol.moveon.org/shepstickers/

Thanks for all you do,
—–

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